EDGE OF WONDER TV — FAQ
NOTE: All those who subscribed before June 24th, 2019, please reset your password.
For added security, during our platform re-launch, we are having our subscribers reset their passwords. Thank you for your cooperation.
Has my old password been compromised?
No! Your old password has not been compromised, and you may reuse it on this platform. The reason we are asking subscribers to reset their passwords is to prevent potentially exposing them during the migration process.
What is Edge of Wonder TV?
It's a platform for Edge of Wonder fans to
- View exclusive content that other platforms like YouTube or Facebook might censor or not surface for potential viewers.
- Ben and Rob disclose methods to find the truth on your own, red-pill your friends, and MORE!
- Watch awesome Edge of Wonder content—AD-FREE!
Who is Edge of Wonder TV for?
Edge of Wonder TV is for our fans who want to see exclusive, premium content that we can't upload to YouTube for fear of censorship and to support the work that we, the Edge of Wonder team, do — surface the truth to the world’s audience.
Our goal is to increase the capacity and amount of content and information Edge of Wonder TV can put out over time. With your support, we'll be able to bring on more staff to increase our production capabilities.
Where can I view premium content on Edge of Wonder TV?
We'll be publishing premium content on this platform every Friday. Please look out for announcements on YouTube and in our newsletter about our premium content.
How much does Edge of Wonder TV cost?
Ben and Rob, I can't afford $9.99/month!
No worries! We will keep publishing on YouTube with your favorite content for FREE every Tuesday at 3pm EST and Friday at 5pm EST. Please subscribe to Edge of Wonder TV only if you are able and willing to do so.
We created a premium platform so that we can share awesome content with our loyal fans that we can't post on YouTube while supporting our team. Thanks for understanding!
How can I cancel my subscription?
We're sorry to see you go! To cancel your subscription, make sure you're logged in. Then, go to Account (on the top right) and click “Stop.”
How can I get a refund?
Please be sure to email us — at email@example.com — with the name of the account you would like us to refund and include “Refund” in the subject of the email. Thank you for your support!
How do I change my card?
Go to Account, click “Update Card Details,” and fill in the debit/credit card details of the card you would like to use instead. Make sure you select the card to which you want to be charged.
Help! I have login issues.
We got you covered. Contact us — at firstname.lastname@example.org — and share as much detail as possible regarding your issue. Provide attached screenshots if you can. Thanks!