EDGE OF WONDER TV — FAQ


NOTE: For all subscribers who subscribed before June 24th, 2019, please reset your password.

For added security, during our platform re-launched, we are having our subscribers reset their passwords. Thank you for your cooperation


Has my old passwords been compromised?

No! Your old password has not been compromised and you may reuse it on this platform. The reason we are asking subscribers to reset their password is so that it would not be potentially exposed during the migration process.

What is Edge of Wonder TV?

It's a platform for Edge of Wonder fans to

  • View exclusive content that other platforms like YouTube or Facebook might censor or not surface for potential viewers.
  • Ben and Rob disclose methods to find the truth on your own, red-pill your friends, and MORE!!!
  • Watch awesome Edge of Wonder content—AD-FREE!

Who is Edge of Wonder TV for?

It's for our fans who want to: see exclusive, premium content that we can't upload onto YouTube (due to their policies) and support the work that we (the Edge of Wonder team) do— to surface the truth to the world.

Our goal is to increase the value of Edge of Wonder TV over time. With your support, we'll be able to bring on more staff to increase our production capabilities.


Where can you view premium content on Edge of Wonder TV?

We'll be publishing premium content on the platform every Friday. Please look out for the announcements on YouTube and our newsletter for our premium content.


How much does Edge of Wonder TV cost?

Edge of Wonder TV costs $9.99 per month or $108.00 per year (10% off).


Ben & Rob, I can't afford 9.99 per month!!

No worries, we will keep publishing to YouTube with your favorite content for FREE every Tuesday at 3pm EST and Friday, 5pm EST. There is no pressure to subscribe. Please subscribe only if you are able and willing to do so.

We're creating a premium platform so we can create awesome content that we can't post on YouTube for our loyal fans while supporting our team. Thanks for understanding!


BILLING QUESTIONS


How can I cancel my subscription?

We're sorry to see you go! To cancel your subscription, make sure you're logged in. Then, go to Account (on the top right) and click "Stop".


How can I get a refund?

Please be sure to email us — billing@edgeofwonder.nyc — the name of the account you'd like us to refund and include 'Refund' in the subject of the email. Thank you for your support!


How do I change my card?

Go to Account and click 'Update Card Details' and fill in the debit/credit card details of the card you'd like to use instead. Make sure you select the card that you want to be charged.

Help! I have login issues

We got you covered. Contact us — help@edgeofwonder.nyc — share as much detail regarding your issue, and provide screenshots attached if you can. Thanks!